Last Updated: January 2026

Jiaace Privacy Policy – Our Commitment to Protecting Your Data

At Jiaace, your data is a trust we take seriously. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it safe.

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Why Is Your Data Safe With Jiaace?

Our Privacy Policy is built on six core pillars

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Advanced Encryption

All your data and transactions are protected with 256-bit SSL encryption — the same standard used by the world's leading banks.

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No Data Sales

Jiaace never sells your personal information to third parties. Your data is used solely to serve you.

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Transparent Use

We are transparent about what data we collect and why. There are no hidden agendas — every purpose is clearly stated here.

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Regular Security Audits

Our systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed promptly.

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Right to Data Control

You can view, update, or request deletion of your personal information at any time. You are in complete control.

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GDPR-Compliant Policy

Jiaace complies with international GDPR standards. We follow the highest global data protection practices to keep your information safe.

Last Updated: January 1, 2026
Important: This Privacy Policy applies to all services on the jiaace platform. By using jiaace, you automatically agree to this policy. If you have any questions, Help Center to get in touch.

📄 1. Introduction

Jiaace (https://jiaace.app) is an international online gaming and betting platform. We believe your personal data is a valuable asset, and protecting it is our top priority. This Privacy Policy explains what information jiaace collects, why we collect it, how it is stored, and what rights you have.

Our Privacy Policy is built in accordance with the international GDPR (General Data Protection Regulation) standard. We comply with Bangladesh's data protection laws as well as the applicable laws of the countries where our members reside.

Jiaace's Commitment: We will never sell your data, send marketing messages without your permission, or use your information for purposes beyond what is necessary. Your privacy is a responsibility we hold sacred.

📂 2. What Information We Collect

Jiaace only collects the information needed to provide you with the best experience and keep your account secure. We never collect data beyond what is necessary.

A. Identity Information:

  • Full Name (as shown on your National ID or Passport)
  • Date of Birth & Nationality
  • National ID or Passport Number (for KYC verification)
  • Photo ID or Proof of Address (if required)

B. Contact Information:

  • Email Address
  • Mobile Number
  • Residential Address & Country

C. Financial Information:

  • Mobile Banking Number (bKash, Nagad, Rocket)
  • Relevant bank account details
  • Deposit & Withdrawal History
  • Transaction Date & Amount

D. Technical Information:

  • IP Address & Device Information
  • Browser Type & Operating System
  • Login time and location data
  • Platform Activity History

E. Gaming Information:

  • Gaming History & Betting Records
  • Preferred Games & Session Duration
  • Bonus Usage History
Data Type Mandatory? Purpose
Identity Information Yes Account Verification & KYC
Email & Phone Yes Communication & Security
Financial Information Yes for Withdrawal Payment Processing
IP & Device Automatic Security & Fraud Prevention
Gaming History Automatic Service Improvement & Records

🔍 3. How We Collect Information

Jiaace collects information through a variety of methods. Each method is fully transparent and based on your consent.

Direct Collection:

  • Registration Form: Information you provide when creating your account
  • KYC Verification: Documents submitted for identity verification
  • Payment Information: Information provided during deposits or withdrawals
  • Support Chat: Your messages when contacting the Help Center

Automatic Collection:

  • Cookies & Tracking: Information Collected Automatically While Browsing
  • Log Files: Data automatically recorded in server logs
  • Gaming Session: Data from every game session is recorded automatically
Please Note: jiaace never collects sensitive information without your knowledge. You are informed or your consent is obtained before any data is collected.

🎯 4. How We Use Your Information

Jiaace uses your information only for specific, legitimate purposes. We never misuse your data.

Primary Purposes:

  • Account Management: Registration, Login & Account Security
  • Payment Processing: Processing deposits and withdrawals securely
  • Service Delivery: Providing uninterrupted gaming and betting services
  • Security Verification: Prevention of fraud, money laundering, and misuse
  • Legal Compliance: Compliance with applicable laws and regulations
  • Customer Support: Resolving your issues and providing support

Secondary Purposes (Subject to Your Consent):

  • Sending personalized offers and promotions
  • Analytics to improve your platform experience
  • Keeping you informed about new features and game updates
Responsible Gaming Support: Jiaace analyzes your gaming patterns and sends a support message if any problematic behavior is detected. This is done for your well-being. To learn more, visit Responsible Gaming page.

🤝 5. Data Sharing Policy

Jiaace does not sell your data. However, there are specific circumstances under which information may be shared — each case and its reason are clearly outlined below.

Who We Share With Reason Is Your Consent Required?
Payment Processors To process transactions Indirectly, yes (through use of the service)
KYC Verification Agencies To Verify Identity Indirectly, yes
Law Enforcement Agencies By Court Order No (Legal Obligation)
Game Providers For Game Operations Indirectly, yes
Marketing Partners Not Applicable We Never Sell
Third-Party Protection: All third parties with whom data is shared are bound by strict data protection agreements. They are held to the same standards as we are when it comes to safeguarding your information.

🛡️ 6. Data Security Practices

Jiaace uses industry-leading technology to protect your data. Our security infrastructure is multi-layered and continuously updated.

  • 256-Bit SSL Encryption: All data transmissions are fully encrypted
  • Two-Factor Authentication (2FA): An extra layer of security for account login
  • Firewall Protection: Advanced firewall to prevent unauthorized access
  • Regular Security Audits: Regular third-party audits
  • Data Backup: Regular backups to secure servers
  • Access Control: Only authorized personnel can access your data
  • Data Masking: Sensitive information (such as card numbers) is masked
Stay informed: No matter how robust our security measures are, always keep your password strong and never share it with anyone. If you notice any suspicious activity, immediately Help Center let us know.

🍪 7. Cookie Policy

Jiaace uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies we use:

  • Essential Cookies: Required to maintain login sessions and run core services. These cannot be disabled.
  • Performance Cookies: Monitors website speed and performance. Collects data anonymously.
  • Functionality Cookies: Remembers your language preference and personalized settings.
  • Analytics Cookies: With your consent, data is collected to help improve the platform.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain features.

🗓️ 8. Data Retention Period

Jiaace retains your data only for as long as necessary. Each type of information has a defined retention period for a specific reason.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligation
Financial Transaction Records 7 years Financial regulatory requirements
KYC Documents 5 years after account closure Anti-Money Laundering Laws
Gaming History 3 Years Dispute Resolution & Audit
Log Files & IP 12 months Security Monitoring
Marketing Preferences Until Consent is Withdrawn As You Prefer
What Happens After Expiry? Once the designated retention period expires, your data is securely deleted or anonymized so that it can no longer be linked to you. We never retain data beyond what is necessary.

⚖️ 9. Your Rights

You have full control over your personal data on Jiaace. All of your rights are detailed below.

1

Right to Access

You have the full right to know what data we hold about you. Upon request, the information will be provided within 30 days.

2

Right to Rectification

If any of your information is incorrect, you can request a correction and we will update it promptly.

3

Right to Erasure

Under certain circumstances, you have the right to request deletion of your data. All data beyond legal retention requirements will be erased.

4

Right to Restrict Processing

In certain cases, you can request that the processing of your data be restricted.

5

Right to Data Portability

You have the right to receive your data in a machine-readable format and transfer it to another service.

6

Right to Object

You can object at any time to marketing communications or specific types of data processing.

How to Exercise Your Rights To exercise any of the rights above, email us at support@jiaace.app or Help Center Contact us. We will process your request within 30 days and may verify your identity if required.

🧒 10. Minor Protection

Jiaace strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect personal data from minors.

  • Age verification is mandatory at registration
  • Age is verified via KYC in cases where there is reasonable doubt
  • Accounts identified as belonging to a minor will be closed immediately
  • Any data found to belong to a minor will be deleted without delay

If you become aware that a minor is using Jiaace, please contact us immediately at support@jiaace.app. To learn more about responsible gaming, visit Responsible Gaming page.

🔄 11. Policy Changes

Jiaace may update this Privacy Policy at any time. We will notify you in advance of any significant changes.

  • A notification of changes will be sent to your registered email address
  • A pop-up notice will be shown when you log in to the platform
  • The "Last Updated" date at the top of this page will change accordingly
  • Members will be given sufficient notice before any changes take effect

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. If you object to any changes, please request account closure.

📬 12. Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us. Our data protection team is always on hand to help.


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Email
support@jiaace.app
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Live Chat
Available After Login
Help Center

Common Questions About the Privacy Policy

Simple answers to the most frequently asked questions

No, Jiaace never sells your data. Information is only shared with specific partners for payment processing, KYC verification, and legal compliance — and even then, strict data protection agreements are in place.

Yes, you can request deletion of your data. However, information subject to legal obligations (such as financial records) must be retained for a specified period. All other data will be deleted upon your request.

Marketing messages are only sent with your consent. You can opt out at any time through your account settings or by emailing support@jiaace.app.

If we suspect a security breach, we will notify you immediately, temporarily suspend the account, and conduct a full investigation. In the event of a data breach, the relevant authorities and affected individuals will be notified within 72 hours.

Disabling essential cookies may prevent login sessions and certain core features from working. Turning off optional cookies (analytics, marketing) will not affect your core experience.
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Join a Safe & Transparent Platform

Your data is completely secure with Jiaace. Thousands of Bangladeshi players enjoy the platform with confidence — get started today.

By registering, you agree to our Privacy Policy and Terms & Conditions.

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